Refund policy

REFUND POLICY

At Rydercases, we offer a 30-calendar-day return policy from the date you receive your order.

During this period, you may request a return without providing a reason.

Return Conditions

To be eligible for a return, the item must:

• Be unused.
• Be in its original condition.
• Include the original packaging and labels.
• Include proof of purchase.

Returns will not be accepted for items showing signs of improper use, damage, or manipulation.

How to Start a Return

To request a return, please contact us first at:

store@rydercases.com

Returns sent without prior authorization will not be accepted.

Once your return has been approved, we will provide you with the necessary shipping instructions.

Return Shipping Costs

Unless the product is defective or there has been an error with your order, return shipping costs are the responsibility of the customer.

Refunds

Once the returned product has been received and inspected, the refund will be issued to the original payment method used for the purchase.

The refund will be processed within a maximum of 14 calendar days from receipt of the returned item or, where applicable, from the date the customer provides proof that the item has been shipped back.

Non-Refundable Items

Returns are not accepted for:

• Personalized products or products made according to the customer’s specifications.
• Gift cards.